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Professional Tools & Accessories for
Concrete, General Construction, Plaster and EIFS.
BUILT HEAVIER, BUILT STRONGER, BUILT TO LAST LONGER

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1-877-376-8665

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Terms of service

If you shop or visit our website, then you accept the following terms of use:

Electronic Communications

When you use our website or send us email, you are communicating with us electronically. You agree to receive communication from us electronically. You agree that what we provide to you electronically satisfies any legal requirement stating that such communications must be made in writing.

Copyright

All text, images, logos, graphics, and other site content is the property of Gator Tools, Inc. and all rights are reserved.

License

Gator Tools, Inc. grants you a limited license to view and use this website and not to download or modify it in party or whole.  You are explicitly not granted permission to use data gathering tools, link directly to individual site elements, or otherwise exploit this website in part or whole for commercial purposes.  You are given permission to link to the home page of this website only, but you may not use the Gator Tools, Inc. logo in that link without permission.

Your Account

It is your responsibility to keep your account login and password confidential.  Gator Tools, Inc. does not sell any products to children but rather adults who can make purchases with a credit card. If you are under 18 years old, you may use this website under the supervision of a parent or guardian. Gator Tools, Inc. reserves the right to refuse service, delete accounts, remove and/or edit content, and cancel orders at their discretion.

Risk of Loss

Once we pass your order on to the carrier of your choice, you assume the risk of loss of that order.

Product Descriptions

Our product descriptions are as accurate as possible, but we do not guarantee that they are correct. If a product you receive is not as it was described on the site, then your only option is to return it in unused condition.

Limits of Liability

You agree that Gator Tools, Inc. can only be held liable for damages up to the amount of the order on which the damages occurred.

Other Companies

Gator Tools, Inc. does not assume any responsibility or liability for any third party services offered through our website.

Applicable Law

As it regards to solving any legal disputes, you agree that the laws of the state of Wisconsin govern these terms of use.

Modification and Severability

Gator Tools, Inc. reserves the right to modify these terms of use and our other policies at any time. If any of the terms of use stated herein are deemed to be invalid, that specific condition is deemed severable and does not affect the other condition herein.

Since 1953, FRM (Fall River Manufacturing) has been committed to producing products with the highest regard to the satisfaction of our customer's needs and requirements. With over 50 years in successful business in manufacturing and new product development, we will continue to supply the construction industry with the most innovative products while maintaining the highest level of quality and integrity. If for any reason you are dissatisfied with a product we will assist you with a return or exchange.

Return Policy:

All Gator Tools are warranted to be free from defective material and workmanship. Our liability under all warranties, express or implied, shall be limited to the replacement or repair of defective products.  Please contact Gator Tools Customer Service Department toll-free (877) 376-8665 if you feel there is a warranty issue.

If for any reason you are not completely satisfied with your purchase, you may return it in new condition. Used products may not be returned. Gator Tools will give you a full refund for the purchase price of the item(s) less all applicable restocking fees by your original method of payment or by check. You will be responsible for the return shipping charges. Please allow up to two (2) billing cycles for the credit to appear on your statement.

Product cannot be returned without prior return authorization from Gator Tool Company. To receive prior return authorization, please contact Gator Tools Customer Service Department (Monday - Friday, 7:00 am to 5:00 pm CT) toll-free (877) 376-8665.
Refunds will include product tax amount only. In the event that an incorrect item was shipped, or if products were flawed or damaged in transit, we will also include the shipping charges in your refund. Upon delivery of products, please note any/all damage on carrier's delivery receipt.

Restocking fees may apply.

We will NOT accept COD returns.

Standard Shipping:

In-stock merchandise will normally arrive within 3-6 business days after the order is received. Orders are shipped via UPS or Freight.

Freight:

Orders exceeding the maximum weight and/or length allowable by UPS or items that are freight items only will be shipped by freight. Orders requiring freight service will be charged a flat rate fee of $90.00 and will include all of the items in your cart, regardless of size and/or weight.

Additional Information & International Orders:

*** All orders require a valid street address, we cannot ship to a P.O. Box.
*** Attention Alaska & Hawaii customers: We do not currently accept online orders from Alaska & Hawaii as special rates apply, please call customer service 877-376-8665 or email us to place your order.
*** At this time we do not accept online orders from our International customers. If you are an International customer or prospect and would like to place an order please contact a Gator Tool Representative either by telephone (877) 376-8665 or email us,
and we would be happy to personally assist you with your request.

Please note the following:

  • Online shipping rates valid only to the 48 contiguous United States
  • Shipping dates valid for in-stock items only
  • Business days do not include weekends or holidays
  • If an item is not in-stock you will receive a phone call or email from a Gator Tools Representative with and estimated ship date
  • After an order has shipped you will receive an email with your shipping and tracking information

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Contact Us: 

Toll Free: 877-376-8665

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Ordering at GatorTool.com

Place your orders at GatorTool.com for fast, easy, and secure access to all Gator Tool Products. Place your order online 24/7 with Gator Tool's easy shopping pages. Check out as a guest, or sign into your account to view order history and account information, or register for a new one to start shopping. Most in-stock orders will ship same day, we want your shopping experience to be hassle free with Gator Tools. We accept most major credit cards: Visa, MasterCard, Discover, and American Express. Order at GatorTool.com today!

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Professional Concrete Tools

Gator Tools is your source for tools that are BUILT HEAVIER, BUILT STRONGER, AND BUILT TO LAST LONGER!

TAKES A BITE OUT OF MAGNESIUM!

GatorLoy™, is a light-weight, non-ferrous alloy, which offers superior strength and hardness, and exhibits excellent corrosion resistance in a wide variety of environments.Excellent wear resistance, reduces the trapping of bleed water, recommended for air entrained concrete, reduces surface closure, and harder and stronger than many common concrete tools.

MADE IN THE U.S.A.!

When we say Made in the U.S.A.! We MEAN Made in the U.S.A.! Made by U.S. Workers from U.S. Materials.

We are committed to the support of American Manufacturing and the American Worker. That is why all Gator Tools are designed, fabricated, and assembled in Fall River, Wisconsin, USA!

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